Rachel Happe is a strategist and analyst who works at the intersection of business strategy, technology, leadership, governance and communications. She founded Engaged Organizations to help organizations transform their cultures and the way they work. She has published groundbreaking research on the use of social and community technologies to increase efficiency and transform cultures. Her clients have included BASF, AMEX, City Year, AAAS, EA, Microsoft, Hilti, and the World Bank Group. Rachel has over twenty-five years of experience working with emerging technologies and has served as a product executive at Mzinga, Bitpass, & IDe, and as IDC’s first market analyst covering social technologies. Rachel’s writing has been published in Harvard Business Review, CMSWire, and Information Week.