Jesse Jackson serves as the Head of Product for Firmwide Employee Experience for Integrated Help for JPMorgan Chase. His responsibilities include the global management and strategy development of this employee experience modernization and improvement focused function. This globally distributed high impact Integrated Help team supports more than 270,000 bank employees and retirees worldwide in addition to providing direct engagement to strategic vendors. Jesse holds a Doctorate degree from New York University with a concentration in Leadership and Innovation. He also holds a Master’s degree from New York University and a Bachelor’s degree from the University of Maryland, both with a major in Economics.